SPECIFICATIONS

Bottom Material : Stainless Steel

Color : Stainless Steel Color

Exterior Coating : Polished

Feature : nonstick,Heat Resistant,Durable,Easy to Clean,Portable,Eco-Friendly

Handle : Stainless Steel Handle

Lid : Glass Lid

Logo : Custom Logo

MOQ : 1 set

Metal Type : Stainless Steel

OEM&ODM : Acceptable

Packing : Carton Box

Pans Type : Frying Pans & Skillets

Pot Cover : With Pot Cover

Pot Cover Type : Glass Cover

Product Name : Stainless Steel Fry Pan Set

Usage : Home Cooking

Weight : 5kg

applicable stove : General Use for Gas and Induction Cooker

capacity : 3-4L

design style : Classic

hand grip material : Stainless Steel

Interior coating : No coating

material : Metal

Model Number : GS119

Place of Origin : China

SHIPPING AND RETURN POLICY – Oi! Shop

At Oi! Shop , we work to ensure your complete satisfaction with all purchases made through our website www.hishop.pt .
Below are the conditions applicable to shipping, delivery times, exchanges and returns.

1. Shipping and Delivery

Delivery areas: Mainland Portugal, Islands (Madeira and Azores) and Angola.
Delivery times:

• Mainland Portugal: 2–5 business days

• Islands: 5–10 business days

• Angola: 10–20 business days (depending on shipping and customs)

Shipping costs: Calculated automatically at checkout. Orders over a certain amount qualify for free shipping.
Tracking: After shipping, the customer receives an email with tracking information.

2. Receiving the Order

Upon delivery, please check the status of the package and items.
In case of visible damage or missing products, refuse delivery or record the incident on the receipt and contact apoio@hishop.pt .

3. Exchanges and Returns

The customer has 14 days from the date of delivery to request a return.
Products must be returned unused, in their original packaging and with all labels intact.
Personalized, personal care, or opened products are not eligible for return.

To request a return, please send an email to support@hishop.pt indicating the order number and reason.
Refunds are processed using the same payment method within 14 business days of receipt.

4. Refunds

Refunds are made after inspection of the returned products.
In the case of defective or incorrect products, Hi! Shop will cover all return costs.

5. Damaged or Defective Items

Any defects must be reported within 48 hours of delivery, accompanied by photographs and description.
Once the situation is confirmed, Hi! Shop will replace or refund the item at no additional cost.

6. International Orders (Angola)

The customer is responsible for any applicable customs fees or taxes.
Oi! Shop is not responsible for delays caused by customs.

7. Customer Support

Email: apoio@hishop.pt
Website: www.hishop.pt
Opening hours: Monday to Friday, 9am to 6pm

8. Acceptance of the Policy

When making a purchase at www.hishop.pt , the customer declares that he/she has read and accepted the terms of this Shipping and Returns Policy.