SPECIFICATIONS

Applicable Age Group : 18 Years+

Aspect Ratio : 9

Battery Properties : Rechargeable Battery

Brand : HOTWAV

CPU Manufacturer : T606

Cellular Technology : 4g

Contain Electronic Components/Motherboard : Contains electronic components or motherboard

Display Type : LCD

Does It Include a Charger?: No

Does It Include A Screen? : Yes

Does It Support Coordinated Fast Charging? : Yes

Graphics Coprocessor : Unisoc

Graphics Processor Manufacturer : Unisoc

Item ID : EC1719185

Major Material : Other Plastic

Maximum Rated Power : 20W

Minimum Rated Power : 10W

Operating System : Android 14

Operating System Version : Android 14

Operating Voltage : ≤36V

Origin : Guangdong, China

Power Mode : USB Charging

Product Charging Port : Type-C Port Charging

Product number : R9 Pro

RAM : 6GB

ROM : 256GB

Rechargeable Battery : Lithium Battery-Polymer

SIM Card Slot Count : 2

Screen resolution : 1920x1200

Screen Size : 11Inch

Special Features : Fast Charging

Wireless Communication Standard : WiFi 5 - 802.11ac

Wireless Property : With Wi-Fi function

SHIPPING AND RETURN POLICY – Oi! Shop

At Oi! Shop , we work to ensure your complete satisfaction with all purchases made through our website www.hishop.pt .
Below are the conditions applicable to shipping, delivery times, exchanges and returns.

1. Shipping and Delivery

Delivery areas: Mainland Portugal, Islands (Madeira and Azores) and Angola.
Delivery times:

• Mainland Portugal: 2–5 business days

• Islands: 5–10 business days

• Angola: 10–20 business days (depending on shipping and customs)

Shipping costs: Calculated automatically at checkout. Orders over a certain amount qualify for free shipping.
Tracking: After shipping, the customer receives an email with tracking information.

2. Receiving the Order

Upon delivery, please check the status of the package and items.
In case of visible damage or missing products, refuse delivery or record the incident on the receipt and contact apoio@hishop.pt .

3. Exchanges and Returns

The customer has 14 days from the date of delivery to request a return.
Products must be returned unused, in their original packaging and with all labels intact.
Personalized, personal care, or opened products are not eligible for return.

To request a return, please send an email to support@hishop.pt indicating the order number and reason.
Refunds are processed using the same payment method within 14 business days of receipt.

4. Refunds

Refunds are made after inspection of the returned products.
In the case of defective or incorrect products, Hi! Shop will cover all return costs.

5. Damaged or Defective Items

Any defects must be reported within 48 hours of delivery, accompanied by photographs and description.
Once the situation is confirmed, Hi! Shop will replace or refund the item at no additional cost.

6. International Orders (Angola)

The customer is responsible for any applicable customs fees or taxes.
Oi! Shop is not responsible for delays caused by customs.

7. Customer Support

Email: apoio@hishop.pt
Website: www.hishop.pt
Opening hours: Monday to Friday, 9am to 6pm

8. Acceptance of the Policy

When making a purchase at www.hishop.pt , the customer declares that he/she has read and accepted the terms of this Shipping and Returns Policy.