SPECIFICATIONS

After-sales Service : Free Spare Parts,Call Center and online Technical Support

Application : Office/Gaming/Student

Brand name : OEM/ODM

brightness : 1500 cd/m

chipset type : Intel P55

Color : White

contrast ratio : 20000:1

display ratio : 16:9

display resolution : 1920X1080

display type : OLED

feature : USB port

graphics card chipset : Integrated Card

graphics card type : Integrated Card

Hard drive type : SSD+HDD

hdd rotation speed : 7200 Rpm

interface type : USB,D-SUB

model number : XD238

mouse & keyboard : No

Operating system : Windows 10

optical drive type : None

panel style : IPS

Pixel pitch : 0.12445mm

place of origin : Guangdong, China

Plug type : US, JP, CN, AU, UK, EU

power : 250 W

Private mold : Yes

Processor brand : Intel

processor core : Hexa Core

processor main frequency : 2.5Ghz

processor type : Intel Core I5

Product status : New

ram type : DDR4

response time : 2 ms

screen type : WLED

series : For Business/HOme/Student

Use : Business/Educational

vertical viewing angle : 180°

Video card : UHD Graphics

video memory : UHD Graphics

video memory type : SDDR3

Warranty : 1 Year

widescreen : Yes

SHIPPING AND RETURN POLICY – Oi! Shop

At Oi! Shop , we work to ensure your complete satisfaction with all purchases made through our website www.hishop.pt .
Below are the conditions applicable to shipping, delivery times, exchanges and returns.

1. Shipping and Delivery

Delivery areas: Mainland Portugal, Islands (Madeira and Azores) and Angola.
Delivery times:

• Mainland Portugal: 2–5 business days

• Islands: 5–10 business days

• Angola: 10–20 business days (depending on shipping and customs)

Shipping costs: Calculated automatically at checkout. Orders over a certain amount qualify for free shipping.
Tracking: After shipping, the customer receives an email with tracking information.

2. Receiving the Order

Upon delivery, please check the status of the package and items.
In case of visible damage or missing products, refuse delivery or record the incident on the receipt and contact apoio@hishop.pt .

3. Exchanges and Returns

The customer has 14 days from the date of delivery to request a return.
Products must be returned unused, in their original packaging and with all labels intact.
Personalized, personal care, or opened products are not eligible for return.

To request a return, please send an email to support@hishop.pt indicating the order number and reason.
Refunds are processed using the same payment method within 14 business days of receipt.

4. Refunds

Refunds are made after inspection of the returned products.
In the case of defective or incorrect products, Hi! Shop will cover all return costs.

5. Damaged or Defective Items

Any defects must be reported within 48 hours of delivery, accompanied by photographs and description.
Once the situation is confirmed, Hi! Shop will replace or refund the item at no additional cost.

6. International Orders (Angola)

The customer is responsible for any applicable customs fees or taxes.
Oi! Shop is not responsible for delays caused by customs.

7. Customer Support

Email: apoio@hishop.pt
Website: www.hishop.pt
Opening hours: Monday to Friday, 9am to 6pm

8. Acceptance of the Policy

When making a purchase at www.hishop.pt , the customer declares that he/she has read and accepted the terms of this Shipping and Returns Policy.